releases.shpreview
Zendesk

Zendesk

zendesk.comCRM
$npx @buildinternet/releases get zendesk
ReleasesOverviewSources
Recently Shipped6 releases · updated Jul 14, 2026

Intelligent triage classification from Copilot add-ons shipped to Suite and Support Professional plans at no extra cost.

AI-generated summaries may contain mistakes.

Sources

Release notes through 2026-06-26What's new in Zendesk: July 2026Release notes through 2026-07-10Release notes through 2026-07-03Release notes through 2026-06-12Release notes through 2026-06-19

Latest releases

See all releases
Enhanced session security; embedded templates for AI agents
Jul 13, 2026
Outbound calls now restricted by group; Knowledge supports PDFs; AI agents support schedules
Jul 5, 2026
Intelligent triage now on Professional plans; voice widget fix
Jun 29, 2026

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