Version 2.27

This version includes bug fixes and settings relevant only if you have automated processes that overwrite entities such as a participant in the Gong conversation object.

• Added the Gong API User (Salesforce Integration License) permission set, which uses the Salesforce Integration license. The user responsible for setting up the Gong ↔ Salesforce integration should have this permission set.
• You can now prevent Gong from overwriting child entities in the Gong conversation object as follows:
  1. In Salesforce, select Setup > Custom Code > Custom Settings.
  2. Click Manage next to Gong Custom Settings and click New.
  3. Select the conversation child entities you don't want Gong to update when a change is made to a call and click Save. The entities you can select include:
  • participants
  • related accounts
  • related contacts
  • related leads
  • related opportunities