Dig into Gong insights without leaving Salesforce
See the Gong Account page in Salesforce.
Scorecard data is now sent to Salesforce
Located in the Conversation's Content tab. The data includes the scorecard name, questions and all answers, and who was scored.
Note: In order to push historical scorecard data (i.e., scorecards filled for older calls) into Salesforce, contact Gong Support.
Drill down to see a detailed view of each scorecard and further information such as scored by, notes, visibility (public or private), and more.
The scorecard analysis dashboard in Salesforce contains the following charts:
- Top scorers (by number of calls scored)
- Bottom scorers (by number of calls scored)
- Scorecards filled per month by manager
- Top-used scorecards
- Top people to get scored (by numbers of calls scored)
- Bottom people to get scored (by numbers of calls scored)
- People with the highest average score overall
- People with the lowest average score overall
- Average scores given over time (by manager)
- Average scores given over time (by rep)
- Scorecards used over time
Also in this version:
- Obsolete Opportunity custom fields were removed: Current Generator(s), Delivery/Installation Status, Order Number, and Tracking Number fields were removed. They are no longer part of the app, and can be deleted from existing installations.
- Inaccurate reports were removed: The Closing Opps w/o their VP participation and Closing Opps with your VP participation reports were removed due to inaccuracies.
Fetched June 4, 2026
