releases.shpreview

Conversation object adds call brief; Engage Flow fields tracked in Lead/Contact/Activity

v2.25

3 featuresThis release3 featuresNew capabilitiesAI-tallied from the release notes

New data now available in Conversation and Task objects. Conversation object includes call brief and call highlight fields (auto-displayed on fresh installs; update existing installs by adding fields to page layout). New fields added to Lead, Contact, and Activity objects to track Engage Flow information including flow ID, name, status, step details, and execution tracking.

Fetched July 4, 2026