Individual app sync retired; admin-managed sync remains
Starting August 10, new individually authorized sync connections will no longer be available. On August 14, existing individual-user sync connections will be disabled, and deletion of associated synced data will begin. Administrator-managed sync is unaffected.
By August 14, review your workspace's connector settings and take the following actions where applicable:
| Connector | Required admin action |
|---|---|
| Google Drive | Enable the Google Drive plugin. If synced knowledge is required, configure admin-managed Google Drive sync using domain-wide delegation. |
| SharePoint | Enable the SharePoint plugin. If synced knowledge is required, configure admin sync. |
| GitHub | Enable the non-synced GitHub plugin. |
| GitLab Issues | We will communicate availability of the replacement plugin soon. |
| Azure Boards (Azure DevOps) | We will communicate availability of the replacement plugin soon. |
| Basecamp | We will communicate availability of the replacement plugin soon. |
| Help Scout | Identify affected users and workflows, and notify them that synced access will end. We are actively working with the partner to provide a replacement. |
| Zoho Desk | Identify affected users and workflows, and notify them that synced access will end. We are actively working with the partner to provide a replacement. |
| Teamwork | Identify affected users and workflows, and notify them that synced access will end. We are actively working with the partner to provide a replacement. |
| Aha! | Identify affected users and workflows, and notify them that synced access will end. We are actively working with the partner to provide a replacement. |
| Zoho CRM | Identify affected users and workflows, and notify them that synced access will end. We are actively working with the partner to provide a replacement. |
| Pipedrive | Identify affected users and workflows, and notify them that synced access will end. We are actively working with the partner to provide a replacement. |
Fetched August 11, 2026


