Gong

Coming soon: Generate briefs across calls, contacts, accounts, and deals through the Gong API. Learn more

Admins can now use account fields in deal-based metrics for filtering and grouping, including custom account reference fields like Partner Account ID. Learn more

Narrow down deals by switching between team members and forecast periods without leaving the drilldown view. Learn more

We've updated the layout of the permission profile call and email section. The underlying logic is exactly the same, only the design has changed. Learn more

Reps can now schedule meetings with different conferencing providers in Google Calendar using the Gong consent profile. Learn more

Mark templates as Follow-Up Email templates so reps can select them directly from the call page. Learn more

Generate, rewrite, and refine email content across emails, templates, blocks, and flows. Set tone, add instructions, and personalize content using account data. Learn more

Admins can set whether scorecard answers are public or restricted to specific people. Learn more

Calls added to Listen Later download with their video, so you can watch them offline. Learn more

Use AI-powered audio feedback to understand what worked, where to improve, and what to try next. Learn more

Help team members improve by showing related learning resources alongside scorecard results when scores fall below a predefined threshold. Learn more

Coming soon: Connect external AI platforms to Gong to ask questions about accounts and deals, or generate account briefs, directly from your existing workflows. Learn more

Restrict access to training recordings so only the rep, their manager, and selected users can view them. Learn more

Coming soon: Connect Gong to external MCP servers so the AI Briefer can pull real-time data from third-party systems into account briefs. Learn more

Turn themes from AI Theme Spotter analyses into smart trackers so it's easy to track important themes over time. Learn more

The following changes were made:

• For BigQuery, Databricks, Redshift, and S3 data warehouses/destinations, numeric fields that were configured as decimals are now defined as BIGINT. For a list of fields, see Numeric field type updates in the Gong data cloud. The __NEXT fields will be deleted in June.
• You can now connect Snowflake to more than one instance of Gong. Each Gong instance is a separate database in Snowflake.

Fields created with Data Extractor can now be used as metrics in dashboards, forecast, and account boards. Learn more

Select the activity type for calls and meetings, and define the window for updating each activity. Learn more

Review, share, or follow-up on the latest recorded call directly from the overview tab. Learn more

Admins can update email export settings using team member provisioning assignments and automation, eliminating the need to manage settings per user. Learn more