releases.shpreview
Gong/Data Cloud Updates/AI feature usage tracking and forecast automation types

AI feature usage tracking and forecast automation types

  • The GONG_USAGE table includes details of how team members use features such as asking anything and briefs. The new columns are:
    • ACCOUNTS_ASKED_ANYTHING
    • ACCOUNTS_WITH_BRIEFS_VIEWS
    • AI_EMAILS_GENERATED
    • CALLS_ASKED_ANYTHING
    • CALLS_WITH_BRIEFS_VIEWS
    • CONTACTS_ASKED_ANYTHING
    • CONTACTS_WITH_BRIEFS_VIEWS
    • DEAL_BOARD_WITH_PLAYBOOK_VIEWS
    • DEALS_WITH_BRIEFS_VIEWS
    • PLAYBOOK_FIELDS_AI_SUGGESTIONS_USED
    • PLAYBOOK_FIELDS_MANUAL_UPDATES
  • The FORECAST_SUBMISSIONS_HISTORY and FORECAST_SUBMISSIONS tables now include forecast submissions that are automated by Gong. The submission types are:
    • AUTOSUM
    • AUTOFILL
    • CARRY_OVER
  • Missing keyword tracker data for emails added to CONVERSATION_TRACKERS table: Some keyword tracker data for emails was not available in the Gong data cloud. The table has been updated with the missing historical data. The data includes keyword trackers that have been deleted.

Fetched June 4, 2026