releases.shpreview
Gong/Data Cloud Updates/AI scorecard support and data quality fixes

AI scorecard support and data quality fixes

  • Changes to the SCORECARD_ANSWERS table: To support scorecards that can be answered by Gong AI:
    • The GAVE_SCORECARD_USER_ID column is empty when Gong AI answers the question.
    • The IS_AUTO_SCORECARD field was added to indicate whether the scorecard can be answered by Gong AI. When true, it can be answered both by Gong AI and manually. When false, all questions must be answered manually.
  • Duplicate rows in CONVERSATION_PARTICIPANTS table removed: We fixed an issue that caused duplicate row IDs to appear in the conversation_participants table. The duplicates have been removed.
  • Changes to the USER_CRM_IDS table: When deleting the mapping between a gong user ID and a CRM ID, if there were multiple entries for the gong user, all records are deleted, apart from one, where the gong user ID is changed to 0.

Fetched June 4, 2026

AI scorecard support and data quality fixes — Data Cloud Updates — releases.sh