Telegram is now a supported channel
Your customers are already on Telegram — now your team can be too. Connect your Telegram bot to Intercom in a few clicks and manage Telegram conversations right alongside every other channel in your inbox.
Send and receive text, photos, files, and voice notes, automate replies with Workflows, collect CSAT, share ticket forms, and let Fin resolve questions automatically.
Fetched July 28, 2026
