Error 30915 now applies to both A2P 10DLC and Toll-Free Verification
<p>Error code 30915 now applies consistently to A2P 10DLC campaign registration and Toll-Free Verification. When a Sole Proprietor registration is submitted with a business but the available information shows it is actually a registered legal entity (for example, an LLC or corporation) error code 30915 will be returned. <br> <br> <b>What changed</b></p> <ul> <li>30915 is now non-program specific; the same code and guidance apply whether you register via A2P 10DLC or submit for Toll-Free Verification.</li> <li>In addition to a corporate identifier in the business or brand name (LLC, Inc., Corp.), 30915 can now be triggered when your website or public records indicate a registered corporation, or when tax documents or business registration documents reflect a legal structure that does not match a sole proprietorship.</li> </ul> <p><b>What you should do if you receive 30915</b></p> <ul> <li>Update the submission to the correct business type. If your business is an LLC, corporation, partnership, or any other entity with an EIN or Canadian Business Number, register it as a Standard or Low-Volume Standard Brand (A2P 10DLC), or select the correct business type for Toll-Free Verification, not the Sole Proprietor flow.</li> <li>Provide valid business registration documentation that matches your legal business entity.</li> <li>Keep your details consistent. Make sure your business name, website, and supporting documentation align across the submission.</li> </ul> <p><b>Learn more:</b> </p> <ul> <li><a href="https://www.twilio.com/docs/api/errors/30915">Error 30915 reference</a> </li> <li><a href="https://www.twilio.com/docs/messaging/compliance/a2p-10dlc/collect-business-info">A2P 10DLC: Gather the Required Business Information</a></li> <li><a href="https://www.twilio.com/docs/messaging/compliance/a2p-10dlc/transition-sole-proprietor-to-standard-brand">Transition from a Sole Proprietor to a Standard Brand</a></li> </ul>
Fetched August 11, 2026


