releases.sh

WhatsApp usernames now supported

July 7, 2026ChangelogView original ↗
1 featureThis release1 featureNew capabilitiesAI-tallied from the release notes
From the original release noteView original ↗

<p>WhatsApp Usernames is now supported on the Twilio Platform and Messaging APIs for WhatsApp. WhatsApp now allows users to adopt usernames. A username can optionally mask a user's personal phone number and allows them to interact with businesses through Business Scoped User IDs (BSUID). Twilio exposes this identifier in message webhooks and in Event Streams event data. Meta is releasing this functionality in multiple waves, starting on July 7, with additional countries to follow at later dates. Please check our <a href="https://www.twilio.com/docs/whatsapp/key-concepts#whatsapp-usernames"&gt;documentation&lt;/a> for the latest <a href="https://www.twilio.com/docs/whatsapp/key-concepts#rollout-timeline"&gt;rollout schedule</a>.</p>

Fetched August 11, 2026

WhatsApp usernames now supported — Changelog — releases.sh