Send SMS from a specific number in each country
You can now add multiple SMS numbers in the same country and choose exactly which one each message sends from.
When messaging a customer individually, pick the number to send from. When bulk messaging, pick one number per country — Intercom filters your audience to match automatically.
Incoming replies can be routed by the number they arrived on, so regional teams stay organised without sharing a single queue.
Fetched July 19, 2026
