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WorkOS/Changelog/IT Contacts

IT Contacts

The Admin Portal now supports managing multiple IT contacts, expanding from a single contact previously. This feature can be enabled via Configuration > Emails in the Dashboard.

Key capabilities include:

  • Setup flows (SSO, Directory Sync, certificate renewal) now collect IT contact emails
  • Users can view and manage their IT contacts list post-configuration
  • Organizations can maintain up to 20 contacts
  • Dashboard management available under organization settings
  • Pre-population support via admin_emails parameter when generating Admin Portal links

Fetched June 3, 2026