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Gong/Data Cloud Updates/Call transcripts and call spotlight data added to Snowflake

Call transcripts and call spotlight data added to Snowflake

New data available in Snowflake: The following has been added:

  • Call transcripts: You can now get call transcripts in Snowflake. Transcripts are saved in a JSON format in the new CALL_TRANSCRIPTS table.
  • Call spotlight: Call spotlight details, including the call brief, outline, next steps, call outcome are now stored in the CALLS table.

Fetched June 4, 2026