Dial adapter enables SMS, MMS, iMessage bots

Chat SDK now supports Dial with the new vendor-official adapter.

Build bots that send and receive SMS, MMS, and iMessage on a real phone number, with bidirectional media and inbound voice-call transcripts. Replies use the standard Chat SDK thread and message APIs, with HMAC-verified webhooks and stable per-conversation threading.

import { Chat } from "chat";
import { createMemoryState } from "@chat-adapter/state-memory";
import { createDialAdapter } from "@getdial/chat-sdk-adapter";

export const bot = new Chat({
  userName: "Dial Bot",
  adapters: {
    dial: createDialAdapter({
      apiKey: process.env.DIAL_API_KEY,
      fromNumberId: process.env.DIAL_FROM_NUMBER_ID,
      webhookSecret: process.env.DIAL_WEBHOOK_SECRET,
    }),
  },
  state: createMemoryState(),
});

bot.onNewMention(async (thread, message) => {
  await thread.post(`heard you: ${message.text}`);
});

Each phone conversation becomes a Chat SDK thread. Texts and media arrive as messages on that thread, and when a voice call ends, its transcript appears there too. Subscriptions, handlers, posts, and per-thread state work the same as with any other Chat SDK adapter.

Read the Dial documentation to get started.