Human-in-the-Loop for Fin Procedures | Fin Product Updates

Fin Procedures just got a major new capability - you can now loop a human or an agent into a Procedure mid-flow.

Procedures let you train Fin to handle complex, multi-step queries with business logic and third-party systems from start to finish, no engineering required. Now, for the moments that call for a teammate’s judgment, you can bring them in at exactly the right point, get their input, and hand the conversation back to Fin to complete.

In this Fin Product Update, Brian Donohue, VP of Product at Fin, sits down with Sze Wing, Product Manager at Fin, to walk through how it works.

High-value refunds. Policy exceptions. Situations where you check with a teammate before Fin takes action. The teammate makes the call, inside the inbox or directly in Slack. Fin handles the rest.

Powerful AI automation. Built for complex queries. Controlled by you.

Discover what Fin can do for your business.

🔎 Learn More Explore Fin → https://www.fin.ai

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