Agents Platform HIPAA compliance: Agents Platform is now HIPAA compliant on appropriate plans, when a BAA is signed, zero-retention mode is enabled and appropriate LLMs are used. For access please contact salesCascade LLM: Added dynamic dispatch during the LLM step to other LLMs if your default LLM fails. This results in higher latency but prevents the turn failing.Better error messages: Added better error messages for websocket failures.Audio toggling: Added ability to select only user or agent audio in the conversation playback. Scribe HIPAA compliance: Added a zero retention mode to Scribe to be HIPAA compliant.Diarization: Increased time length of audio files that can be transcribed with diarization from 8 minutes to 2 hours.Cheaper pricing: Updated Scribe's pricing to be cheaper, as low as $0.22 per hour for the Business tier.Memory usage: Shipped improvements to Scribe's memory usage.Fixed timestamps: Fixed an issue that was causing incorrect timestamps to be returned. Text to Speech Pronunciation dictionaries: Fixed pronunciation dictionary rule application for replacements that contain symbols. Dubbing Studio support: Added support for creating dubs with dubbing_studio enabled, allowing for more advanced dubbing workflows beyond one-off dubs. Voices Verification: Fixed an issue where users on probation could not verify their voice clone. API
Fetched April 9, 2026