Update to Default From Email Address for Supported Email Providers!

What’s Changing: We are improving the Dashboard configuration experience for email providers. The default From address field will be required when creating or updating email provider configuration through the Dashboard. Customers do not need to take immediate action, and the Management API will maintain the field as optional for backward compatibility.

Key Dashboard Updates:

1. Configuring New Email Providers: Customers must supply a default From address when configuring a new email provider.
2. Changing Existing Email Providers: Customers must supply a default From address when updating an existing email provider. Existing configured email providers that do not have a From address configured will continue to work as before.

Why This Matters: An email provider configured without a default From address may lead to a poor user experience because email template customizations are not supported when a customer-defined From address is unavailable. By requiring a default From address at the email provider level, email template customizations will be respected even if the email template does not have a template-specific From address.

Rollout Timing: We plan to roll out this change in the coming days. After the rollout, customers can expect to see the enforcement of this required field on the Dashboard.