Agents Platform Multi-voice support for agents: Enable ElevenLabs agents to dynamically switch between different voices during conversations for multi-character storytelling, language tutoring, and role-playing scenarios.Claude Sonnet 4 support: Added Claude Sonnet 4 as a new LLM option for conversational agents, providing enhanced reasoning capabilities and improved performance.Genesys Cloud integration: Introduced AudioHook Protocol integration for seamless connection with Genesys Cloud contact center platform.Force delete knowledge base documents: Added force parameter to knowledge base document deletion, allowing removal of documents even when used by agents.Multimodal widget: Added text input and text-only mode defaults for better user experience with improved widget configuration. API
Fetched April 9, 2026