We’re excited to roll out a highly requested update to the mobile login experience! We know that every tap matters when it comes to user conversion, so we’ve eliminated a common friction point in the authentication journey.
Previously, users might have been met with a standard alphabetical keyboard when prompted for a code. Now, for all SMS and Email OTP challenges, mobile devices will automatically surface the numeric keyboard. This change spans 16+ touchpoints—including MFA enrollment, Passwordless login, and password resets—ensuring your authentication flow feels native, intuitive, and fast.
Nothing at all. This optimization is automatically enabled for all customers using the Universal Login experience. Your users are already enjoying a smoother, "fat-finger" proof login today!
Trigger an MFA challenge or Passwordless login from your mobile device to see the new flow in action.
Fetched April 11, 2026