SDKs SDKs V2: Released new v2 SDKs for both Python and JavaScript Speech to Text Speech to text logprobs: The Speech to Text response now includes a logprob field for word prediction confidence. Billing Improved API error messages: Enhanced API error messages for subscriptions with failed payments. This provides clearer information if a failed payment has caused a user to reach their quota threshold sooner than expected. Agents Platform Batch calls: Released new batch calling functionality, which allows you to automate groups of outbound calls.Increased evaluation criteria limit: The maximum number of evaluation criteria for agent performance evaluation has been increased from 5 to 10.Human-readable IDs: Introduced human-readable IDs for key Agents Platform entities (e.g., agents, conversations). This improves usability and makes resources easier to identify and manage through the API and UI.Unanswered call tracking: 'Not Answered' outbound calls are now reliably detected and visible in the conversation history.LLM cost visibility in dashboard: The Agents Platform dashboard now displays the total and per-minute average LLM costs.Zero retention mode (ZRM) for agents: Allowed enabling Zero Retention Mode (ZRM) per agent.Dynamic variables in headers: Added option of setting dynamic variable as a header value for toolsCustomisable tool timeouts: Shipped setting different timeout durations per tool. Workspaces Simplified secret updates: Workspace secrets can now be updated more granularly using a PATCH request via the API, simplifying the management of individual secret values. For technical details, please see the API changes section below. API
Fetched April 9, 2026