Lightfield
Lightfield shipped an API-first architecture that treats human users, agents, and external systems as equal participants in the same CRM ecosystem. The REST API launched in beta with read/write access to core objects, followed by an agentic data import agent that processes CSV files into structured, relationship-aware records at 90,000 per hour without field mapping configuration. Alongside API expansion, the product hardened its agent capabilities with code execution for deterministic analysis across CRM data, background task infrastructure for long-running operations, and workflow automation with agentic steps—all while evolving the data model to support multiple email addresses per contact and multi-account associations that better reflect real customer relationships.
February moved the core data model toward flexible, narrative-driven relationships while dramatically expanding what the agent could do with CRM data. Contacts now support multiple email addresses and multi-account associations, and accounts can span multiple domains—but more significantly, the agent graduated from LLM-only reasoning to code execution, letting it analyze patterns across hundreds of accounts and generate deterministic outputs like competitive battle cards and sales scorecards. The shift from rigid knowledge graphs to live-updating chronological stories better preserves relationship nuance for LLM reasoning, while MCP connectors added integrations with Granola, Notion, and Linear.